Welcome to IDEATIONDEPT LLC, your premier source for professional graphic design services. By accessing our website and utilizing our services, you agree to comply with and be bound by the following terms and conditions of use. Please review the following sections carefully. If you do not agree to these terms and conditions, you should not use our services.

Refund Policy
At IDEATIONDEPT LLC, we strive to meet and exceed our customers’ expectations with every project we undertake. We understand, however, that there may be instances where you are not completely satisfied with the work delivered. In such cases, we offer a refund policy under the following conditions:

Customers must notify us of their dissatisfaction within 7 days of receiving the final artwork.
A detailed explanation of the reasons for dissatisfaction must be provided so we can attempt to resolve the issue.
If a resolution cannot be achieved, we will issue a refund. Please note that refunds may be partial or full, depending on the circumstances of the project.

Delivery Policy
Our studio delivers all files digitally via email or through a secure file transfer service. The delivery timelines vary depending on the complexity of the project and will be agreed upon when the work is quoted. We are committed to meeting these timelines to the best of our ability. In case of any delays, customers will be notified promptly.

Return Policy
Due to the digital nature of our services and products, returns are not applicable in the traditional sense. However, we are dedicated to ensuring your satisfaction. If the final delivered product does not meet the agreed-upon specifications or if there are any issues with the quality of the work, please refer to our Refund Policy above.

Cancellation Policy
For subscriptions or ongoing reservations of our services, customers may cancel at any time under the following conditions:

Notification of cancellation must be submitted in writing via email at least 30 days before the next billing cycle or scheduled service delivery.
Any payments made for services not yet rendered will be refunded in full within 30 days of cancellation.
For projects already in progress, customers will be responsible for payment proportional to the amount of work completed up to the point of cancellation.

These Terms of Use may be updated or modified at any time without prior notice. It is your responsibility to review these terms periodically for any changes.
Your continued use of our services following any changes signifies your acceptance of those changes.

For any questions or concerns regarding our Terms of Use, please contact us at design@ideationdept.com.